Do you think I was born yesterday?

Do you think I was born yesterday?

As a sales performance strategist, trainer and coach I get plenty of real life sales related research done every single day. This is because I am also a business owner and as a result I’m bombarded with cold calls from people trying to sell me a myriad of goods...
Telesales Tactics To Get ‘Hung Up’ On!

Telesales Tactics To Get ‘Hung Up’ On!

I have recruited, trained and managed B2B telesales teams for over thirty years. During this time the role of the telesales person has changed dramatically. In the pre-internet day’s telesales people provided businesses with a valuable resource called ‘information’!...
Enough Already! Stop the BAD Sales Approach!

Enough Already! Stop the BAD Sales Approach!

I have just been called by a new magazine being launched soon and to quote the caller, “having spotted your ‘profile’ we think you would be ideal to write a column!” Ah, how nice I thought for a few moments before the penny dropped! I’d heard this one before and...